> ## Documentation Index
> Fetch the complete documentation index at: https://docs.scanova.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Email preferences

> Controlling which emails you receive.

The **Email Preferences** tab (`/account/email-preferences`) controls which transactional and marketing emails Scanova sends you. It sits alongside **Account** and **Appearance** under `/account`.

<Frame caption="The Email Preferences tab with six notification toggles">
  <img src="https://mintcdn.com/scanova-api/2FTGGTqcp1qRUtvm/images/v2/account/email-preferences/email-preferences-tab.png?fit=max&auto=format&n=2FTGGTqcp1qRUtvm&q=85&s=55be90f85b7e1162b2d3cc4e1156d068" alt="Email Preferences tab showing a Notifications header reading 6 of 6 enabled with Disable all and Enable all links, followed by six toggle rows: Subscription Reminders, Billing and Payments, Expired QR Codes, API Tokens, Assistance Emails, and Promotion Emails" width="1440" height="900" data-path="images/v2/account/email-preferences/email-preferences-tab.png" />
</Frame>

## Notification categories

Six categories can each be toggled on or off independently:

| Category                   | What it covers                                         |
| -------------------------- | ------------------------------------------------------ |
| **Subscription Reminders** | Reminder emails about your subscription plan's expiry. |
| **Billing and Payments**   | Emails related to payments and invoices.               |
| **Expired QR Codes**       | Notifications when someone scans an expired QR code.   |
| **API Tokens**             | Emails about API token expirations.                    |
| **Assistance Emails**      | Tips and guidance to get the most from the platform.   |
| **Promotion Emails**       | Latest offers, discounts, and exclusive deals.         |

The header above the list shows a running count (e.g. "6 of 6 enabled").

## Turning a category off

Click the toggle to turn a category off. Since this stops emails you might want later, a confirmation dialog appears first:

<Frame caption="The confirmation dialog shown when disabling a notification category">
  <img src="https://mintcdn.com/scanova-api/2FTGGTqcp1qRUtvm/images/v2/account/email-preferences/disable-confirm-dialog.png?fit=max&auto=format&n=2FTGGTqcp1qRUtvm&q=85&s=e999a2daeab437608b5a5333c509865f" alt="Stop receiving this email? confirmation dialog with the message You can turn this notification back on anytime from this page, and Cancel/Confirm buttons" width="1440" height="900" data-path="images/v2/account/email-preferences/disable-confirm-dialog.png" />
</Frame>

Click **Confirm** to disable the category, or **Cancel** to leave it unchanged. Turning a category back **on** applies immediately, with no confirmation step.

<Note>
  The change is optimistic — the toggle updates right away and only reverts if the save fails, so you'll rarely notice a delay either way.
</Note>

## Bulk actions

Next to the "N of 6 enabled" count, **Disable all** and **Enable all** apply the same toggle to every category at once. Disabling all still goes through the same confirmation dialog described above.

## Related

* [Profile & appearance](/account/profile-and-appearance) — the sibling Account tab for profile, security, business info, and localization settings.
* [Subscription & billing](/billing/subscription-and-billing) — the plan and payment details behind the Billing and Payments email category above.
