> ## Documentation Index
> Fetch the complete documentation index at: https://docs.scanova.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Feedback QR Code

> Create a QR code that collects customer feedback.

## What it's for

A feedback page collects structured responses — star ratings, multiple-choice questions, free-text comments — from a scan, then shows a thank-you screen. It's built for post-visit or post-purchase surveys: table tents asking about a meal, receipt stickers asking about service, or event follow-ups asking attendees to rate the experience.

Feedback templates are structurally different from other page-builder categories: instead of general-purpose content blocks, they're built from a fixed four-block sequence — **Logo Section**, **Start Page**, **Custom Form**, and **Success Page** — which is what makes the form-and-thank-you flow work.

<Note>
  As with the other categories on this page, "Feedback QR code" is reached through the same **Build a Page** flow, filtered to feedback-tagged templates — not a separate creation route.
</Note>

## Find a feedback template and reach the builder

<Steps>
  <Step title="Open Create QR Code and choose Build a Page">
    From **QR Codes → Create QR Code** (`/qr/create`), click the **Build a Page** card.
  </Step>

  <Step title="Filter the gallery by Feedback">
    On **Choose a template** (`/qr/new`), click the **Feedback** tag. At verification time there were 3 templates: **Restaurant Dine-in Feedback**, **Product Feedback**, and **Professional Event Feedback**.

    <Frame caption="The template gallery filtered to the Feedback tag">
      <img src="https://mintcdn.com/scanova-api/q8t3kzcRTgAP7jV0/images/v2/qr-codes/create/feedback/gallery-filtered.png?fit=max&auto=format&n=q8t3kzcRTgAP7jV0&q=85&s=49b5347bef9e6206fdd52e4ea2a1ad8a" alt="Template gallery filtered to the Feedback tag, showing Restaurant Dine-in Feedback, Product Feedback, and Professional Event Feedback templates plus the Start Blank option" width="1280" height="755" data-path="images/v2/qr-codes/create/feedback/gallery-filtered.png" />
    </Frame>
  </Step>

  <Step title="Preview and select a template">
    Clicking a card opens a preview panel with the template's name, description, category tag, and a **Use this template** button. **Product Feedback** was used for verification — a generic SaaS-style feedback form asking "What do you think of \[Product]?".
  </Step>

  <Step title="Land in the page builder">
    Selecting it opens the builder at `/qr/new/landing?template=fb-product-saas`. The canvas shows a mobile preview of a "Thanks for using \[Product]!" screen with a **Give Feedback** button, and the left-hand blocks panel lists **Logo Section**, **Start Page**, **Custom Form**, and **Success Page**.

    <Frame caption="The page builder canvas after opening the Product Feedback template">
      <img src="https://mintcdn.com/scanova-api/q8t3kzcRTgAP7jV0/images/v2/qr-codes/create/feedback/builder-canvas.png?fit=max&auto=format&n=q8t3kzcRTgAP7jV0&q=85&s=fe1f5076ec03695b335e5b3931bcf8ec" alt="Page builder canvas showing the Product Feedback template with Logo Section, Start Page, Custom Form, and Success Page blocks" width="1280" height="720" data-path="images/v2/qr-codes/create/feedback/builder-canvas.png" />
    </Frame>

    <Check>
      Reaching this canvas confirms the flow — publishing isn't required to verify it. Edit the **Custom Form** block to add or change survey questions, then use **Publish** from the top bar when ready.
    </Check>
  </Step>
</Steps>

## Creating one via the API

To create a feedback-style QR code through the API rather than the UI, use category ID `26` (labeled **Feedback**) — see [Create QR Code](/v1/api-reference/endpoint/qr_manager/create) for the full request schema and [Category List](/v1/api-reference/references/category-list) for the complete ID-to-label mapping.

## Related

* [Restaurant QR Code](/qr-codes/create/restaurant) — pairs well with feedback pages, and includes a template with its own Feedback Form block.
* [Page Builder overview](/page-builder/overview) — the block-based editor this template opens into.
* [Templates](/page-builder/templates) — browsing, filtering, and saving your own templates in the gallery.
* [Folders, tags & bulk operations](/qr-codes/manage/folders-tags-bulk-operations) — organize the QR code after publishing it.
