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A passkey lets you complete sign-in with your device’s fingerprint, face unlock, or screen lock instead of typing a code. It’s one of three methods available inside the same Manage MFA drawer — alongside email one-time codes and an authenticator app.
This page covers the passkey method specifically. For email and authenticator-app setup, how to set a default method, and backup codes, see Multi-factor authentication.

Adding a passkey

Open Account → Login & Security → the edit icon on Multi-Factor Authentication, then choose Passkey from the method list (it’s listed first, flagged Recommended for this device, if your browser detects a built-in authenticator).
1

Confirm your password

Enter your current password to verify it’s you before creating the passkey.
Verify it's you step, with helper text asking to enter your password then follow your device's prompt to create

The password re-verification step before creating a passkey

2

Follow your device's prompt

Your browser opens its native passkey-creation dialog (Touch ID, Windows Hello, a security key, or your phone’s screen lock, depending on your device and browser). This step happens outside the Scanova UI — it’s controlled by your operating system or browser.
3

Name your passkey

Once your device confirms the passkey, Scanova asks you to give it a recognizable name (useful if you register passkeys from more than one device).
Name this passkey step with a text field for the passkey name, placeholder 'e.g. My laptop', and a Save button

The name-your-passkey step, shown after the device's own passkey prompt succeeds

Select Save to finish. You’ll then see your backup codes if this is your first MFA method.

Signing in with a passkey

If a passkey is your default MFA method, signing in with your password takes you to a Security check screen prompting you to use it:
Security check screen reading 'Use your passkey to finish signing in'

The passkey sign-in challenge after entering your password

Select Sign in with your passkey to trigger your device’s native prompt. Check Remember this device for 2 weeks first if you don’t want to repeat this step on the same browser for a while. If your passkey isn’t available (different device, lost hardware key, and so on), select Use backup code to fall back to one of your saved recovery codes.

Removing a passkey

From the MFA status view, select the trash icon next to the passkey, confirm your password (or re-authenticate with Google on password-less accounts), and it’s removed immediately. If it was your only MFA method, MFA is turned off for your account.
  • Multi-factor authentication — the full MFA drawer, including email codes, authenticator apps, default methods, and backup codes
  • Google login — how Google sign-in stands in for your password when your account has none set