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Scanova has two separate notification surfaces: the bell icon in the top bar (present on every dashboard page), and a dedicated /notifications page. They are not the same system — see Two notification systems below before you go looking for one in the other. This page documents /notifications, the module in scope here — a simple All / Unread inbox for account-level events like team invitations, quota warnings, and lead or form-response alerts.
This is not where you control which emails Scanova sends you. For that, see Email preferences — a separate, six-category toggle list at /account/email-preferences. This page is about in-app messages you read in the dashboard, not your inbox.

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The notifications page

Open /notifications directly (there’s no sidebar link to it — see below). The layout is a two-pane inbox:
  • Left pane — a scrollable list of notifications, each showing a title, a one-line body preview, and a relative timestamp. Unread items carry a filled dot and bold title; read items don’t.
  • Right pane — a detail view for whichever notification you’ve selected, showing the full title, an absolute timestamp, and the full body text. If the notification carries a deep link, an Open button appears in the detail header.
Notifications page showing All and Unread tabs

The Notifications page on an account with no notifications yet

At the top of the list, two tabs filter what’s shown: A Mark all read button appears next to the tab row whenever you have at least one unread notification, and clears them all in a single click. Selecting an unread notification from the list marks it read immediately (no separate confirmation) and updates its dot/bold styling in place.

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Notification types

Four event types are wired to fire a notification:

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Two notification systems

The bell icon in the top bar — the notification entry point every user actually sees, on every dashboard page — is a different, separate widget from the /notifications page described above:
A popover opened from the top bar bell icon, showing a dropdown labeled Inbox

Clicking the top bar bell icon opens a separate, third-party-branded inbox widget, not the /notifications page

  • The bell renders a third-party embedded inbox widget (attributed “Inbox by Novu” in its own footer) with its own read/unread state, its own popover UI, and its own real-time delivery — this is what the four event types in the table above actually feed
  • The /notifications page documented above is separate from that widget, with its own data. It is not linked from the sidebar or the top bar, so you reach it by entering the URL directly
For your notifications day-to-day, use the bell icon in the top bar rather than /notifications.
  • Email preferences — controlling which emails Scanova sends you, a separate system from both notification surfaces on this page