We've updated our API endpoints to match what we use in our application. Some endpoints have been deprecated. See our Deprecated Endpoints page for migration details.
The Users page (/users) is where you invite teammates to your account and manage everyone who already has access. Every invited teammate is a shared user — a separate login tied to a role that controls what they can see and do, distinct from your own account (the Owner).
From the Users page, click Invite User in the top right.
2
Enter the teammate's name and email
Fill in User’s Name and Email Address. Both are required before you can send the invite.
3
Choose a role
Pick a role from the Choose Role dropdown. The panel below it updates immediately with a live Can / Cannot breakdown for whichever role is selected — see Roles & permissions for what each of the six roles grants.
The Invite Users drawer filled in with a name, email, and the default Viewer role's live permission preview
4
Turn on Tag-based Permission (optional)
This toggle only appears for accounts on a plan with the tag-based permissions feature. It wasn’t available on the Pro-plan test account used to verify this page, so the description below is based on the drawer’s source rather than a live screenshot.
By default, an invited user can see every QR code in the account. If your plan includes this feature, a Tag-based Permission switch appears below the role picker — turning it on reveals an Assign Tags multi-select plus an Include access to untagged QR codes checkbox, so you can scope a shared user down to only the QR codes carrying specific tags.
5
Send the invite
Click Send Invite. The invitation link is valid for 7 days — a success toast confirms this, and the invite date shows up in the Users table.
An invited user starts in Pending status until they accept the invite. Click Resend invite on their row at any time if the original email didn’t arrive or has expired.
On accounts with the tag-based permissions feature enabled, each row gets an additional edit control for that user’s tag scope — the same Assign Tags and include untagged options available at invite time, editable after the fact. As with the invite-time toggle, this control didn’t appear on the Pro-plan test account used to verify this page (its Tag Permissions column in the CSV export, described below, showed - for every row).
Click Export in the page header to download a CSV of every shared user on the account — including the account Owner — with columns for role, invite/acceptance timestamps, status, tag permissions, MFA status, QR codes created, and last login.
